DefendDefenders is seeking an experienced and proactive Systems Administrator to lead IT operations for the organisation. The successful candidate must have sufficient technical expertise to hit the ground running and work towards streamlining, maintaining, automating, and securing the DefendDefenders IT infrastructure and device fleet according to industry best practices.

The Systems Administrator will work alongside the DefendersTech department, a team dedicated to enable innovative, effective, and secure usage of technology by human rights defenders in the East & Horn of Africa sub-region.

Responsibilities

• Manage, service, and maintain overall DefendDefenders IT infrastructure:
  • Install and configure software and hardware
  • Manage network and servers
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot issues and outages
  • Upgrade systems with new releases and patches
  • Physical asset and infrastructure management
  • Investigate and recommend solutions to organisation needs
  • Work with service providers and vendors as required
• Ensure office IT security through fleet management, access controls, backups, firewalls, and log monitoring
• Train staff on new and core technologies as well as on-boarding and off-boarding staff members
• Maintain an internal wiki with technical documentation, manuals and set IT policies
• Enforce compliance with IT policies
• Develop and implement IT Roadmap for the organisation
• Manage and monitor IT budgets
• Promote the innovative usage of IT within the organisation

Requirements

• Proven experience as a System Administrator, Network Administrator or similar role with at least 3 years work experience
• Experience administering medium-complexity networks
• Knowledge of system security (e.g. intrusion detection systems)
• Data backup/disaster recovery and business continuity planning
• Simple bash scripting for backups and other automated tasks
• Familiarity with open source tools and ability to identify cost-effective solutions
• Familiarity with the following tools or experience within the tool class:
  • Windows Server 2012 R2, Active Directory, WSUS, group policies
  • Linux/Apache/MySQL server stack and applications
  • BitDefender Enterprise AntiVirus
  • G-Suite
  • Virtualisation
  • HPE hardware
  • Unified Threat Management appliances
  • Windows 10 and OS X Operating Systems
  • Cloud storage
  • Network Attached Storage
  • Virtual Private Servers and Microsoft Azure/Amazon Web Services
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Continuous learning
• BSc/BA in Information Technology, Computer Science or a related discipline; professional certifications an asset
• Electrical and power-specific knowledge an asset

Apply

To apply send a letter of intent and your CV to [email protected] before 15^th April. Please do not send copies of your academic degrees/diplomas or transcripts.